Privacy Policy

Effective Date: September 15, 2026

Plum Creek Processing respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect personal information that you provide to us, including your name, telephone number, email address, mailing address, service or order information, and communications with us.

Our website and service providers may also automatically collect limited technical information, such as your device type, browser type, IP address, and pages visited.

How We Use Your Information

We may use your information to:

  • Provide and improve our services.

  • Process and manage customer orders.

  • Send scheduling information, order updates, pickup reminders, and other service-related communications.

  • Respond to questions and customer-service requests.

  • Maintain business records and protect our legal rights.

  • Comply with applicable laws and regulations.

SMS Communications

If you consent to receive text messages from Plum Creek Processing, we may send service-related notifications such as scheduling information, order updates, and pickup reminders.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. Consent to receive text messages is not a condition of purchasing goods or services.

Information Sharing and Disclosure

We do not sell or rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared, sold, rented, or otherwise transferred to any third party.

We may share other information with service providers or subcontractors that help us operate our website, communicate with customers, process transactions, or provide customer support. These providers may use the information only to perform services on our behalf and must protect its confidentiality.

We may also disclose information when reasonably necessary to comply with the law, respond to lawful requests, enforce our policies, or protect the rights, property, or safety of Plum Creek Processing, our customers, or others.

Data Security and Retention

We use reasonable safeguards designed to protect personal information. However, no storage or transmission system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, meet business and recordkeeping needs, and comply with legal obligations.

Your Choices

You may ask us to update or correct personal information you have provided. You may opt out of text messages at any time by replying STOP.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Plum Creek Processing using the contact information provided on our website.